Complaints & Feedback
THA welcomes feedback and takes complaints seriously. We aim to resolve concerns promptly and fairly.
[Business information required: Insert approved complaints and feedback process: how to make a complaint, acknowledgement timeframe, investigation steps, resolution timeframe, escalation options (including NDIS Commission if applicable), and record-keeping policy.]
To provide feedback or make a complaint, please contact us at [email protected] or call +61 493 94 3333.
Talk to our team today
Call +61 493 94 3333 or email [email protected] to discuss how THA can support you.